岗位职责：1.保持高度的警惕，防止客人的行李被人顺手拿走，防止前台和收银处发生偷盗、提包等现象Keep alert, prevent the guests luggage to be easily taken away, to prevent the occurrence of reception and cashier, theft, bags and other phenomena 对在大堂发生的争吵、大声呼叫、到处乱窜的客人要立即上前进行婉言劝说和制止，使其离开，制止在大堂内饮食、自带食品、饮料的客人，对带有狗和其它宠物的可婉言拒绝其入内immediately stepped forward politely to persuade and to stop the phenomenon about quarrel in the lobby, cried with a loud voice, scurrying around,c eating in the lobby, bring their own food, drinks and refused the guest entry with dogs and other petscan 对客人的询问要热情礼貌、周到，使客人称心满意，严禁用粗言　恶语对待宾客 be warm , polite, thoughtful to the guest the request,satisfied the guest,strictly forbid use foul language us 对带有危险品、易燃品、易爆品入酒店的客人要劝其交保安部代为保管 the guest With dangerous goods, flammable, explosive products into the hotel ,politly persuade them to put them in Security Department 任职资格： 1.认同万达企业文化 Appreciate Wanda culture 2.有良好的职业操守 Good Character and Ethics3.严格遵守国家法律法规，执行企业各种规章制度 Strictly obey the relevant laws and regulations, executive internal policy implement